Freeze Request
Freezing your membership can be a great option! This preserves your current rate and benefits while pausing payments for a short while.
We allow members to freeze their membership payments 1 time per year for up to 3 months. The payments automatically resume after the freeze period ends. Please let us know when you would like to freeze and unfreeze the payments.
NOTE: Payment freezes begin on your normal bill date and unfreeze on the normal bill date. For example, if your normal payment date is the 15th of the month, the freeze can begin on the 15th and will end on the 15th of the month it unfreezes.
We also need a minimum of 48 hours to process the freeze request so please make sure the start date of the freeze is at least 48 hours from the time you submit the form below.
We will follow up and confirm via email once the form is fully submitted.
Remember: Membership Freezes can only be processed if your account payments are current. If you have a past due account, please make sure it is paid before submitting the form below.
You can download are full Freeze Policy by clicking here.
READY to freeze your membership? Please complete the following form:
