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Support Local!

We were locally founded in 2006 by fitness professional, Jason Minich. Being 100% locally owned & operated is something we are proud of and it allows us to serve you better! No franchise or corporate chain gimmicks here. KEEP IT LOCAL!

FAQs

+ How Can I Update My Billing Information?

All members have access to an online portal where they can update their contact info as well as billing information. They can also view their visit history, payment history, and more! Simply visit: www.myiclubonline.com

If you have not already registered your account when you signed up as a member, then you will need to register with your member agreement number. Please contact us to get that number if you don't have it. We will be happy to assist.

NOTE: When visiting myiclubonline.com, if you see branding or a page for a different gym... please clear your browser cache + cookies, close the webpage, and then try again.

+ What Are Your Child Watch Guidelines?

The printable pdf download below includes our Child Watch hours, visit guidelines, costs, and various policies such as our sickness policy. If you have any further questions, just call our Trier Road location at 260-485-1671.

Click Here: CHILD WATCH GUIDELINES

+ How Is Catalyst Fitness Different?

We can also promise you this…your experience with Catalyst Fitness will be far different than what you are used to. Today, there are very few businesses we encounter that seem to know how to treat their customers and clients… and when you do come across a company that does, it’s definitely a pleasant surprise, rather than the norm. We are committed to making it the norm of Catalyst Fitness to serve you with impeccable integrity and effort. The Staff at Catalyst Fitness strives to give you the same level of top notch service every time you encounter our Fitness Professionals. We want you to be so thrilled that you’ll want to tell all your friends and family about your great experience! We are devoted fitness educators and are happy to serve you.

+ Can I Come In Anytime I Want?

If you are a member, yes you can. If you are doing a personal training appointment, we will schedule appointments anytime that works best for you and your Catalyst Fitness Professional. With our approach, you’ll make sure you get to your workouts. Chances are if you put it off, you won’t do it, continuing your frustration with reaching your health and fitness goals.

+ How Is Your Personal Training Better?

Our One-on-One Private Training means there is one client and one trainer (unless you add a friend or spouse to your session). You’re never a part of a group and you’ll never have to share a trainer. We believe that every second of your experience must be carefully orchestrated and executed by a qualified Fitness Professional. At either of our beautiful and private facilities, you don’t compete with anyone else for your trainer’s complete attention, or for the use of the equipment. Instead, you’ll find it surprisingly easy to focus on yourself and – with your trainer’s one-on-one help – you’ll be able to take total control of your mind, health, & body.

We work with our clients in a very individualized way. By this, we mean that each client or member will experience Catalyst Fitness a little differently…because we are all different! What may be best for one person certainly isn’t the same as the next person…and so on. We have a thorough initial interview process that will help us to customize our services to your needs. No pre-packaged programs here!

+ What Will My Trainer Make Me Do?

That depends on you! Everyone is different and although your goals may be similar to someone else… they are never quite the same. Thus, your exercise program, although similar to someone else… is never quite the same.

Your workout is designed based upon your health history, goals, any current limitations, and the time you have available for exercise. We will educate you on the core components of good health as well as what your individual focus should be. Clients generally start feeling better, physically and mentally, the first week they begin their training.

+ I Feel a Little Nervous About Getting Started

Many people feel that way – it’s completely okay. We find that after you take that first step and meet us, you will feel exceptionally comfortable with our staff and approach. We are guided by a simple passion for helping people. By educating our customers and working hard to thrill them beyond what they expect, we show them that they can feel better than they ever thought possible!

That’s our promise and commitment to you.

+ Can You Help Me With What I Should Eat?

Yes.

Proper nutrition is an essential part of any fitness program. We will teach you what proper nutrition really is, what are the myths and truths about nutrition, why mainstream diets fail, and what you can do to incorporate nutrition that works for you and your goals.

+ Are You Going To Make Me Buy a Huge Package of Personal Training Sessions?

Absolutely not! We are Fitness Professionals who work with clients simply because it is what we have committed our lives to. Many gyms, health clubs, fitness centers, and personal trainers entice you into signing up for 6, 12, or 18 sessions, sometimes even months of personal training. At Catalyst Fitness, we place our focus on your ultimate success, not on what we can “sell” you.

We are so confident in our approach that we offer pay as you go personal training services and you can discontinue at any time. We simply don’t feel the need to lock anyone into a long contract or sell huge personal training packages. We do not require you to purchase a membership to work with one of our trainers (although you may if you want to use our facility in that manner.)

Our programs are endorsed by medical doctors. We treat you with respect and professionalism. Simply put, we want you to feel 100% comfortable at all times.

+ What Should I Wear?

Wear what you are comfortable wearing. Most clients wear a pair of shorts and a t-shirt. Some wear sweats. It doesn’t matter as long as you feel comfortable, you are wearing nothing that displays offensive images or language, and you are wearing nothing that damages our equipment. We reserve the right to ask you to change what you are wearing at any moment if we deem it inappropriate.

+ What Is Your Membership Freeze Policy?

Click HERE To View and Download Our Membership Freeze Policy

Note: ALL FREEZES MUST FOLLOW THE PROCEDURES ABOVE. If you have any other questions that we can help you with, please contact our Customer Service Team at: customerservice@catalyst-fitness.com

+ What Is Your Membership Cancellation Policy?

Click HERE To View and Download Our Membership Cancellation Policy and Processing Terms

Note: ALL CANCELLATIONS MUST FOLLOW THE PROCEDURES ABOVE. Please read them carefully. The link to cancel is included in those instructions. If you have any other questions that we can help you with, please contact our Customer Service Team at: customerservice@catalyst-fitness.com